FAQ's

Q: Why does the color of the jacket vary?

A: The color of the jacket may vary due to screen resolution differences. Please note that colors on your device's screen may appear slightly different from the actual product color. We strive to provide accurate product images, but variations in screen settings and lighting conditions can affect color perception.

Q: What is the leather made of?

A: Our jackets are crafted from genuine animal skin leather. Each animal has a unique skin texture and shade, contributing to the individuality and character of each jacket. We source high-quality leather to ensure durability and a luxurious feel.

Q: Can I choose the shade of the leather?

A: Since our leather is made from genuine animal skin, there is natural variation in shades, adding to the authenticity and uniqueness of each leather jacket. While the shade can be customized, these natural differences ensure every jacket is one-of-a-kind. We carefully select and craft our jackets to maintain the highest standards of quality and style.

Q: Will the jacket I receive look exactly like the product image?

A: While we strive to provide accurate product images, slight variations may occur in the jacket you receive. Factors such as natural variations in leather shades and the handcrafted nature of our products contribute to these differences. However, the overall design, quality, and style of the jacket will match the product description.

Q: Can I return or exchange the jacket if I'm not satisfied with the color?

A: We understand that color perception can vary. If you are not satisfied with the color of the jacket you receive, our refund/exchange policy may apply. Please refer to our Refund Policy for more information on the requirements and process for returning or exchanging a product.

Q: How can I contact customer service for further assistance?

A: For any further questions or assistance, please reach out to our customer service team at 3amotoleathershop@gmail.com. We value our customers and are here to help with any concerns or inquiries you may have.

Q: Can I cancel my order if I'm not satisfied with the color?

A: Yes, you can cancel your order within 10 days after delivery for a full refund. Please refer to our Refund Policy for more details on our cancellation policy and any applicable fees.

Q: Are there any additional charges for shipping?

A: No, we offer free worldwide shipping for all our products. There are no additional shipping charges, allowing you to enjoy a hassle-free shopping experience. Please refer to our Shipping Policy for more information on our shipping process and delivery times.